Ammolite | Fossilized Ammonite

Categories: Gemstones - Tags:

Ammolite is fossilized ammonite shell used as a gem opal. It is a gray stone with iridescent flashes of green, red, yellow, blue or purple (blues and purples are rare), changes color when you rotate the stone. Also known as Korita, calcentine, or Buffalo Stone. Ammolite is usually treated with a colorless, hard to increase the strength of the stone and mounted as a doublet or triplet. Located in southern Alberta, Canada.
Ammonite Fossil pendant
Ammonite Pendant

What ruins your gold jewelry?

Categories: Help

By participating in the joy of a hot tub or pool, do not forget to remove your gold jewelry before entering the water. These waters contain some chlorine, which is badly eroded gold jewelry! The alloys used in gold are very susceptible to damage from chlorine, and more than once there have been cases of diamonds fall from the values ​​that have been exposed to chlorinated water. The jewelry is valuable, and more delicate than we usually think. The next time you head to the pool, leave your jewelry at home.

Faceted Gemstones

Categories: Gemstones, Help - Tags:

A face of stone is a small flat-cut surfaces, which have sparkling effect on transparent stones, translucent and opaque stones, although sometimes in the face. Traditionally, diamonds, rubies and sapphires are the faces to show their Brilliance. Stone on the photo is a faceted Mexican Fire Opal.
Mexican Fire Opal

Doublets | Gemstone

Categories: Gemstones, Help

Is a precious stone consisting of two layers. The two layers of stone are glued together permanently or for a particular appearance or durability. Some stones are commonly sold as doublets, because such Charoite Charoite is brittle and splits easily, so it is backed with a stone harder than agate to make it more sustainable. The stone on the left shows a plume agate doublet blackest obsidian, obsidian black white makes the yellow in the transparent agate stand out visually.

Free Gift Packaging

Categories: Help
Free Gift Packaging

Ready to Go!

With Silver Best Buy, your gift packaging and card needs are taken care of. Your gift will be delivered in distinctive, black velvet packaging. It’s elegant enough to skip the wrapping paper, and we’ll even enclose a free gift card if you like. So, whether you order a gift to give to a friend personally, or have us deliver your gifts directly, your recipient is sure to be impressed.

Free Gift Cards

To send a free card with your gift, go to checkout page. Then enter a personal message at the end of the checkout page, which will be printed on this distinctive card and tucked in with your gift.

Ordering & Billing

Categories: Help

Q: Do I have to pay sales tax?
A:
No, SilverBestBuy.com does not charge any sales tax.

Q: Where does SilverBestBuy.com accept their orders from?
A:
We accept orders from any country. But we also reserve the right to reject any orders which we believe to be fraudulent.

Q: How will I know if my order is confirmed?
A:
If you provided a valid e-mail address during the registration process, you will receive an e-mail shortly after you completed your online order. if your order is paid, your status will be Processed, if not Open or Failed.

Q: When will my order be shipped?
A:
Your order will be shipped within 24-48 hours once your payment has been verified and your order has “Processed” status. All orders received on Saturday, Sunday or public holidays will be processed on the next business day.

Q: How will I know my order is shipped?
A:
You will receive and email from us with the tracking number, also you may check if your order has been shipped at My Account page. You can track your order online at www.fedex.com.

Note: All orders placed on Friday, Saturday, Sunday or public holidays will be processed on the next business day.

Q: How can I pay for purchases made at SilverBestBuy.com?
A:
You may pay by credit / debit card / American Express or Paypal.

Q: What credit cards does SilverBestBuy.com accept?
A:
We accept Visa, Mastercard and Discover. But you can also pay by American Express or eCheck thru Paypal.com.

Q: How safe is it to shop online at SilverBestBuy. com?
A:
Using your credit card to shop at SilverBestBuy.com is completely safe. See how lock appears on the secure pages. Cart page and your account page, where all the sensitive data is.

When you use your credit card to shop at SilverBestBuy.com, rest assured that the transaction is secure. SilverBestBuy.com together with our online payment solution providers, use the latest 256 bit SSL technologies that safeguards your personal information and guarantees privacy.

In fact, shopping online at SilverBestBuy.com is much safer than using your credit card at a restaurant or gas station. Give it a try and see for yourself why shopping at SilverBestBuy.com is 100% safe–guaranteed.

Q: Can I cancel my order?
A:
Yes, you can cancel your order anytime before your order is shipped, which is typically within 24-48 hours after your payment is verified. Simply send us an email indicating the Order ID number, the Billing Name, Billing Address and the reason for canceling your order. Please do not send any credit card information using email.

Once the order has been shipped, you may return the items after you receive them. Please refer to more information on Returns & Exchanges here.

Q: If I decide to cancel my order, can I simply refuse to accept the order when it is delivered?
A:
After you placed an order and once your payment has been verified, you are obligated to the purchase. You may return the items if you are not 100% satisfied. However, if you refuse to accept the order shipment when it is delivered to you, we are not able to process the return.

Q: What do you do to prevent fraud?
A:
We have embedded very comprehensive fraud prevention measures within our order processing procedures. We screen through every single transaction for suspicious activity before each order is shipped. When we find an order to be suspicious, we will immediately contact the related parties to carry out more extensive investigations; and when necessary, legal actions will be taken.

Pts: Price in Points

Categories: Help

Pts: Points

Each item has its points calculated by its price. All the registered customers who made his/her order will get reward points. You can see the points you will be earning by registering with us.

Once the order has status of “completed” then the buyer will get his/her points and will be able to use it as a discount or free shopping.

To be able to use the points buyer has to register at the checkout page before making any payment, so we can also register points to his/her account.

Happy Savings!

Ring Size

Categories: Help

Determining your ring size is important for engagement possibilities and for simply finding a comfortable fit. This ring sizing chart will help you find the exact size of ring that will fit your finger in the most comfortable manner. It may take a few minutes of careful measuring, but the effort is worth it!

1. Cut a strip of paper about 5″ long and about 1/4″ wide.

2. Inspect the hand that will be wearing the ring. Find the widest part of the finger. Often, this will be at a joint, but it may be in a number of locations and may differ from hand to hand. You can use an old ring to help find the widest spot.

3. Wrap the paper strip around the widest part of the appropriate finger.

4. Use a pen or pencil to mark the point on the paper where the ends of the paper strip overlap (form a complete circle).

5. Use a ruler to measure the length from the outside end to the mark on the paper to the nearest 1/16″ of an inch (decimal equivalents are given in the table) or millimeter, rounding up if necessary.

6. Find the closest measurement on the size chart to determine your ring size. Use millimeters for a more accurate size.

 

 
Ring Size Chart
 US
Canada
Measurement
mm/inches
 UK
France
Germany
Japan
1 1/2
 40.2 / 1.580
 C
 40 1/2
 12 3/4
 —
 2
 41.5 / 1.634
 D
 41 1/2
 13 1/4
 2
 2 1/2
 42.7 / 1.684
 E
 42 3/4
 13 3/4
 3
 3
 44.0 / 1.739
 F
 44
 14
 4
 3 1/2
 45.2 / 1.788
 G
 45 1/4
 14 1/2
 —
 4
 46.5 / 1.836
 H 1/2
 46 1/2
 15
 7
 4 1/2
 47.8 / 1.888
 I 1/2
 47 3/4
 15 1/4
 8
 5
 49.0 / 1.941
 J 1/2
 49
 15 3/4
 9
 5 1/2
 50.2 / 1.992
 L
 50 1/4
 16
 —
 6
 51.5 / 2.042
 M
 51 1/2
 161/2
 12
 6 1/2
 52.8 / 2.092
 N
 52 3/4
 17
 13
 7
 54.0 / 2.146
 N 1/2
 54
 17 1/4
 14
 7 1/2
 55.3 / 2.196
 O 1/2
 55 1/2
 17 1/2
 15
 8
 56.6 / 2.249
 P 1/2
 56 3/4
 18
 16
 8 1/2
 57.8 / 2.300
 Q 1/2
 58
 18 1/2
 17
 9
 59.1 / 2.350
 R 1/2
 59 1/4
 19
 18
 9 1/2
 60.3 / 2.400
 S 1/2
 60 1/2
 19 1/2
 19
 10
 61.6 / 2.463
 T 1/2
 61 3/4
 20
 20
 10 1/2
 62.8 / 2.504
 U 1/2
 62 3/4
 20 1/4
 22
 11
 64.1 / 2.567
 V 1/2
 64 1/4
 20 3/4
 23
 11 1/2
 66.0 / 2.608
 W 1/2
 66
 21
 24
 12
 67.3 / 2.658
 Y
 67 1/4
 21 3/4
 25

Shipping & Delivery

Categories: Help

SPECIAL PROMOTION – Orders above $250 will receive FREE FedEx Express 2 Business Day Shipping. All others will receive the same shipping method but paid.

 

Q: What shipping method(s) can I choose from when I place my order?
A:
We only use FedEx to ship your jewelry:

1) Express – FedEx 2 Day is our preferred express shipping service, however at times, we also utilize service from UPS, or DHL. Shipping time is 2 business days usually.

Q: Is my order insured?
A:
Yes, we take order fulfillment very seriously. All shipments are insured by default.

Q: What is your shipping rate?
A:
The shipping rates for each country are different, and are calculated automatically during Checkout process. Our shipping rates for both Domestic and International orders are very competitive.

Q: How are the orders packaged?
A:
We take order packing and shipment very seriously. All items will be carefully packed in jewelry boxes prior to being packaged in high quality bubble envelopes.

Q: Your international shipping rates are much lower than other online shopping Web sites; is the service compromised in anyway?
A:
We have arrangements with our shipping service providers to provide uncompromised shipping and delivery services to customers around the world.

We are always working hard to ensure that our customers are receiving the best service in the industry. The low shipping fees is just one of the incentives we provide for our customers.

Q: How long after I place my order will it be shipped?
A:
We will ship your orders within 48 hours once your payment has been verified. If your payment is verified during Friday, Saturday, Sunday or public holidays, your order will be processed on the next business day and shipped within 48 hours thereafter.

Q: I would like to have my order shipped to more than one address. How should I go about this?
A:
If you would like to send a shipment to more than one address, you can create shipments from your account after you register with us.

Q: How can I track my order once it is shipped?
A:
Once you order is shipped, you will receive a notification email from us. A tracking number will also be emailed to you, so you can track your shipment at www.FedEx.com.

Q: How long does it take before my order will arrive?
A:
For Express shipping, you will generally receive the order within 2 to 3 business days from the shipment date.

Q: Is a signature required for the recipient to receive a shipment?
A:
Yes, for security purposes, we require a signature by the recipient of every shipment. No shipment will be delivered without a signature by the recipient.

Q: What do I need to know about custom clearance?
A:
You may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Additional charges for customs clearance are to be borne by you as we have no control over these charges. Customs policies may vary from country to country; to attain more information, you should contact your local customs office for further information. All orders shipped will be marked as “Gifts” or “product samples”.

Q: What should I do if the shipment is damaged upon delivery?
A:
Don’t worry! The first thing you should do is contact us immediately and explain the situation to us. We will very quickly investigate the situation and guide you through the process of rectifying the problem.

Shipping & Handling

Categories: Help

Free Shipping

We’re proud to offer free FedEx® shipping on every order over $250 USD all over the world.*

 

Shipping Partners

 

After your item has been packaged, it will be shipped and delivered free via one of the following carriers and methods.

FedEx Express International Shipping

*Except Australia. There would be $54 USD charge for Australian orders.

 

 

Signature Requirements For Delivery

For shipping destinations we require a signature for delivery regardless of any waivers you have from FedEx®. These requirements are for your protection.

Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. And please don’t hesitate to contact one of our jewelry consultants for any special requests